We want you to love your purchase. If something’s not right, we’re here to help.
Orders can be cancelled within 12 hours of placing them or before dispatch – whichever is earlier.
Once shipped, orders cannot be cancelled.
We offer exchange only (no returns/refunds) in case of:
Size issues
Damaged or wrong product delivered
Note: To be eligible for exchange:
Raise a request within 48 hours of delivery.
Item must be unused, with tags and original packaging.
Customer needs to courier the product back at their own expense.
Refunds are only provided if the product is out of stock or damaged and exchange is not possible.
In case of prepaid orders, refund (if eligible) will be processed to the original payment method within 7-10 business days.